Track All Patient Referrals and Automate Follow-Ups with Patients & Providers
Fix your broken referral system
Reduce leakage, increase completion rates, and improve utilization.
ReferralMD Benefits
ReferralMD helps providers increase revenue, reduce risk, and drive short and long-term cost savings while helping patients receive care faster with the most appropriate specialist.
Referral Management
- Centralized Referral Dashboard for tracking every patient referral
- Patient Journey Tracking for a transparent scalable workflow which replaces inefficient paper systems
- Automated feedback loop for tracking real-time approvals
Patient Access
- Embed a detailed provider directory on your website
- Patient scheduling with customized forms
- Automate patient text and email communications
- Send referral notification, pre/post appointment instructions
- confirm/cancel appointments via text and update your EHR or scheduling system
Referral & Fax Management
- Manage referrals from multiple channels in a centralized work queue
- Custom workflows, alerts and rules by organization, region, location, or department
- Send referrals using SmartMatch algorithm
- Log tasks, notes, calls, and emails for referrals and messages between referring and receiving providers offices
- Robust fax management routes and digitizes into your EHR or practice software
Pre-Referral Consults
- Organized Conversations occur in real-time (no waiting by the fax machine)
- Collaborate with providers, vendors, attorneys and partners
- Integrated file-sharing
- Drag and drop PDFs, images, videos and other medical files directly into ReferralMD without file size restrictions
Marketing Tools
- CRM allows marketing teams to manage their referral network into custom network tiers
- Track partner relationships by team or individual
- Manage tasks, notes, calls, emails meetings
- Report on outreach activity with referral volume across partners
- Market research tools with providers directory of over 7 million individual and group providers
- Analyze referral patterns between providers based on Medicare or 3rd party sources
Real-Time Analytics
- Referral Dashboard Reporting on useful metrics let you drill deeper for full detail
- Referral Leakage Report lets you track leakage rates across your health system to help improve revenue and capture rates
